Saving Lives, Building Brands: The Story of BrandBurp and Aster Hospital

December 26, 2024

Introduction

In today’s rapidly changing healthcare industry, it’s challenging for hospitals to stand out. Aster Hospital approached us with a clear objective to increase awareness, build trust, and position itself as the leading healthcare provider. With a strong focus on saving lives and improving patient care, they needed a marketing strategy that would truly represent their mission. We worked together to develop a campaign that captured attention, resonated with their audience, and showcased Aster’s commitment to making a meaningful impact in healthcare.

The Challenge

Aster Hospital entered a competitive healthcare market where many well-established names were already dominant. Despite their strong reputation, they faced challenges in getting noticed. Here’s what they were dealing with:

 

  • Low Social Media Interaction: Their posts weren’t getting much attention, making it difficult to engage with their audience.
  • Lack of Differentiation: Bigger hospitals were stealing the spotlight, which made it hard for Aster to showcase what set them apart.
  • Difficulty in Building Trust: Even though Aster offered top-notch care, they struggled to create content that would connect and encourage trust among their audience.

Our Strategy 

 Aster Hospital

To overcome these challenges, we developed a campaign with three main strategies for Aster Hospital:

 

  1. Content That Connects with People

We focused on creating content that truly resonated with Aster’s audience. Follow the below section to know how we did it:

  • Sharing Real Stories: We told real patient stories to show how Aster’s care made a difference in people’s lives. Moreover, it creates an emotional connection.
  • Encouraging Patient Involvement: We invited patients and families to share their own recovery stories using hashtags like #AsterCareStories. In addition, it makes them feel heard and part of the community.
  • Tailored to Local Needs: We connected with people by using local health issues, cultural events, and languages. Further, we made sure the content felt personal and relevant to each region.

 

  1. Making Decisions with Data

We used the data to find out what Aster’s audience was interested in and when they were online. Here’s what happened:

  • Increased the visibility of posts by 40%, helping us reach a larger audience.
  • Improved engagement by 60% by focusing on the right people.
  • Created content that received more comments and shares, encouraging more interaction. 

 

  1. Influencer Collaborations

We collaborated with local influencers to enhance Aster Hospital’s visibility and credibility:

  • Teamed up with over 30 healthcare experts and local personalities.
  • Reached 500,000 individuals in just the first week.
  • Featured genuine patient stories and reviews to highlight the hospital’s dedication to excellent care.

The Results

The campaign achieved outstanding results:

  • Viral Success: A touching video gained over 2 million views within a week.
  • Social Media Boost: Aster Hospital’s followers grew by 30%, and engagement more than doubled.
  • Increased Awareness: Mentions of the hospital shot up by 250%, with more people talking about their services.
  • Patient Engagement: Patient inquiries and appointments grew by 18%. As a result, it shows a rise in trust and interest in Aster’s care.

Key Insights

  • Authentic Stories Connect: Sharing real experiences from patients made Aster Hospital’s message more relatable and meaningful.
  • Data Helps Improve: Analyzing engagement helped us refine our approach and focus on the content that resonated most.
  • Influencers Build Trust: Collaborating with respected healthcare influencers helped Aster strengthen its reputation and show genuine care for patients. 

Conclusion

Working on the Aster Hospital project showed us how powerful combining healthcare knowledge with good branding can be. By using creativity, data, and strong partnerships, we helped Aster Hospital reach more people and build trust in a competitive market. This success shows our dedication to delivering real results for brands across all industries.

 

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